If you’ve ever gone to an Apple store, or even just walked by, you’ve probably seen how packed they can become. People spend hours testing out the newest technology, whether they’re ready to buy..
The new year is here, and with it come new strategies and tools for success. We asked dealers: What do you hope online checkout will accomplish for your business in 2018? Here's what they said:
Clay Cooley Auto Group was skeptical of selling cars online. As the largest privately owned dealer group in Dallas-Forth Worth, they knew customers wanted a personal touch. Even so, they..
As the new year approaches, you might be thinking about your dealership’s strategy and goals for 2018. One of your goals might be finding the right software to help your team sell more cars in..
For dealerships, the holidays can be the busiest time of year. Customers are in a shopping mood, on the hunt for the perfect gifts for family, friends, and maybe even themselves. It’s crunch time..
Customers want buying experiences that are easier, faster, and more transparent. 86% of consumers are willing to pay more for a better experience. When it comes to buying a car, 73% will travel..
How did your dealership do over Thanksgiving weekend? Last week, we predicted that online car orders were likely to double on Black Friday and Cyber Monday. This week, we ran the numbers. What we..
By 2020, customer experience is predicted to overtake price and product as the key differentiator between brands. Companies like Amazon and Zappos continue to raise the bar by delivering better..